Email fulfilment

Fujifilm DMS Email Services

Your trusted partner for the delivery of essential customer email communications

Why partner with Fujifilm DMS for email fulfilment?

Fujifilm DMS specialises in delivering secure, compliant email communications for critical correspondence like bills, statements and other essential content. Our solutions ensure high deliverability, help you meet regulatory requirements and offer flexible options to minimise internal effort and reduce costs.

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at a glance

What We Do


Expertise in best practices

Our team advises on and implements email best practices, ensuring your emails are successfully delivered without unnecessary blocking.


Proactive deliverability monitoring

We monitor email performance and identify issues. When found, we engage with external stakeholders (such as ISPs and mailbox providers) on your behalf to fix and maintain high deliverability rates.


Secure document delivery

Integrate links to emails to allow document-based content such as statement and bill PDFs to be securely delivered, protected via Fujifilm DMS SecureLink capability.


Integrated data processing

Send us data extracts from your business systems in your preferred format, we'll apply your business rules so that your internal IT and project effort can be minimised.


Multi-channel processing

Our highly secure and compliant platform allows us to prepare content for all channels - email, print and mail, SMS or any other channel and is fully automated including delivery failover to alternate channels.


Custom reporting & reconciliation

While we offer comprehensive standard reports, we also can return reporting data in any format you require, via file exchange and online portals.


Making the complex simple

Compliance based communications can be inherently complex to implement and require additional controls to reduce the opportunity for error. Let us help you make this simple.


Switch to Digital

Transition your customers from physical communications that are printed and mailed to their preferred digital channels, enabling postage cost savings for your business.


Secure Online Forms

Increase the value of your email communications and deliver a strong secure customer experience, by integrating secure online forms for the presentment and collection of customer personal information.

Built for regulated industries


Security & compliance focused

Our services and multi-channel capabilities have strong cybersecurity risk controls and are independently certified to the ISO 27001:2022 standard, covering the provision of information technology infrastructure, cloud services, software development, operations and data centre facilities management for Business Process Outsourcing services.


A Trusted Partner

Reliable communication solutions built to meet the highest IT security and compliance standards - trusted by Australia’s most regulated industries, including banking, insurance, utilities and government.


Australian data sovereignty

Our solution meets Australian data sovereignty requirements - the solution is managed and hosted in Australia meeting all Australian Privacy regulations.

Case studies & articles

Success stories and industry insights

Explore real-world outcomes, practical use cases and expert insights from Fujifilm DMS

Reimagining Utility Customer Service Through Digital-First Innovation 

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Proactive, Digital, Customer-first Home Loan Retention

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Automating claims processing using machine learning for document classification and capture

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Delivering a national survey with speed, scale and security

Read Case Study

Paper Zero Initiative: Transforming Digital Customer Communications 

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self service

Reporting that works for you

Access comprehensive performance reporting for emails sent on your behalf, with insights extended across all channels supported by Fujifilm DMS – print, mail, online, eInvoicing, SMS and email. Reports are available online for convenient, real-time access.

Standard reports Receive summary and detailed reports at specific intervals, providing insights into email processing and delivery statuses.

Custom file-based reports Tailored reports can be generated to meet your specific requirements for easy system integration.

Custom visualisations On request, we provide custom visualisations in Tableau or PDF formats, offering a clear representation of email delivery and engagement metrics.

Web reporting Access reports via Fujifilm DMS’s self-service portal, available for online viewing in standard or custom formats.

Support your essential email communications

If your organisation manages high-volume, secure and compliant email delivery, we can help you do it more efficiently. Fill in your details and our team will be in touch to walk you through how we can support your critical delivery and reporting needs.

Industries We Serve

Our industry expertise and solutions

Fujifilm DMS can support any industry that needs to communicate frequently with customers across multiple channels, physical or digital. Whether you’re sending or receiving information or engaging with customers online, we’re here to help.

© FUJIFILM Data Management Solutions Pty. Ltd.